The best option would still be to find out which model Toshiba you have and then try to find the specifications with either Toshiba or somewhere else. Also hardware info software might not help either, because they might use the OS reported devices, instead of actually looking through ACPI/BIOS. Unfortunately, installing an incompatible device driver for your audio device that isn't rejected by the OS (the OS thinks it's an appropriate driver despite that it isn't), might still not give you the proper indication which device for audio you actually have. In windows u could use from the run-command box the tool msinfo32. That said, many people have been through computer problems and thay can be very unnerving for good reasons.įirst off: This could be a hardware failure and potentially randomly installing drivers and or updating the OS, isn't by definition going to make things magically better.įor some potential advice: Finding out what OS you have right now and then through either the software device manager in Windows, or some tool like Speccy or HWInfo to find out what audio device you actually have in your computer. And yes, every external switch, volume control etc I can find is turned on.Īsking for support for a Toshiba computer on a HP forum is by definition being a bit of a jerk. It is so frustrating because you would think there was someone out there who could tell me why I have no sound. Everybody keeps telling me the same solutions but ,first of all, I am fairly tech savvy and knew to try most of their suggestions in the first place and also knew that they did not help. I don’t know exact model of laptop because my teenage son decided to peel the stickers off of the back, so all I know is Toshiba Satellite. I went through Microsoft tools and forums, Toshiba, Realtek, Conexant, and so on. I recently installed a different OS, so no restore points beyond start of problem and no option for total recovery. I tried activating service, I tried command prompt, resetting defaults in bios. I got so excited until I noticed that my newly installed audio device was already set at 67% volume and to my despair, I can see things playing, and this device working properly, enabled, etc ,etc. Well, suddenly my speaker icon returned instead of headphones. ![]() Eventually, I decided to uninstall HD Audio device and download Realtek audio device. I used every troubleshooting tool I could find. It was enabled and of course Windows can’t find a better driver. I noticed that when I rest on sound icon it says headphones instead of speakers and it keeps defaulting back to 67% volume. In Device Mgr it was simply listed as High Def audio device- no yellow marks, etc. When I try to play music, everything seems to be working just fine, except no sound coming from internal speakers or headphones. I am sooooo tired of trying the same thing over and over in order to get sound on my Toshiba Satellite laptop.
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